LiveZilla Mobile Wishlist

It's a long way until all known features of our Windows Client have been ported to the mobile environment. In order to prioritize, we need YOU!

Please make a wish:

- What features do you miss most?
- What's essential for you?
- What's not working as it should?
Managers
I would like to...
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425 votes Vote

screen sharing

See customers screen would be nice...
Steffen Vogdrup, 01.10.2013, 11:21
7 comments
187 votes Vote

Auto Start

Start the LiveZilla app automatically when Android starts.
Nickolas, 22.12.2013, 05:52
0 comments
147 votes Vote

Mark Visitor to see/alert when they return later

When I see certain visitors that might seem valuable or suspicious I'd like to flag maybe Green/Red so any time they return I can see the user noted. For good users I might want to engage them more or for bad users or red flagged I could watch...
resultsonlyjosh, 10.04.2014, 14:31
0 comments
131 votes Vote

Tabs blinking when a customer requests for chat

It would be easier to realize if the tabs on the browser when there is a chat request.
Ahmet Takcı, 14.05.2015, 12:25
3 comments
117 votes Vote

Enable spell check again please

When I am quickly responding to mult chats I may misspell something on accident. You used to have spell check enabled so I could quickly see and fix my mistake. PLEASE bring it back!!
Emily, 21.02.2017, 16:39
5 comments
96 votes Vote

allow visitors to upload a image or file

when users open chat they should be able to upload a file or image
Matthew, 16.04.2015, 20:35
2 comments
71 votes Vote

Send transcripts

Can we get an option to be able to send chat transcripts?
Nickolas, 07.06.2014, 03:44
0 comments
59 votes Vote

Resize panels on the app

It would be great if we could resize some of the boxes when taking a chat. For example, expanding the text box where we type, but reducing the size of the Chat Details.
Bex, 23.02.2017, 14:19
0 comments
55 votes Vote

auto-away when user inactive & auto online when in use

Please add option to go auto away when phone is locked for a certain time and online when phone is being used. This would be nice when you are onsite and unable to respond or for when you only are available while you are active on the phone.
MickeyDangerez, 11.01.2015, 10:43
1 comment
50 votes Vote

Allow monitoring of multiple sites and/or servers

I have to monitor several sites but can only monitor one on the mobile app. Fred Berni 416-201-0202 fred@theperformancepredictors.com
fred Berni, 17.01.2015, 03:26
1 comment
48 votes Vote

set ringtone or alert notification from my music

for incoming chat specify ringtone for messages specify alert tone. and so on
darshan adhia, 17.10.2014, 18:40
0 comments
44 votes Vote

Create reading bookmark

When read customer give feedback confirming reading
Adrmoenster, 13.05.2015, 19:24
0 comments
37 votes Vote

2Step Authentification

To protect user from bruteforce and hacking. I sugest to Add 2Step Authentification. :)
Robi Erwin Setiawan, 10.11.2014, 08:13
0 comments
37 votes Vote

iOS landscape view

Would be nice to have display switch so one can have a landscape view too
Tanya, 05.03.2015, 11:37
1 comment
37 votes Vote

Bann IP/Visitor in WEB-Client

Its good to bann IP/Visitor in Web-Client. Current you need Windows App for it, but I use Linux oder Smartphone and than I cant bann users or IPs.
Julian, 18.06.2016, 13:44
0 comments
33 votes Vote

Multi Window and Pen Window

Hello, Can we have Multi-window and Pen Window option for Android App so that we can use it with Galaxy Note 3? Also, it will be great if you add option to Hide LiveZilla logo header within the client as it will give more working space.
Garth, 09.01.2014, 10:05
0 comments
29 votes Vote

View what customer typing in realtime

This can help moderators to save time on chat
likegeo, 08.03.2017, 14:30
1 comment
25 votes Vote

Countdown Timer

When using the Mobile client, you cannot see a countdown timer for vouchers. On the PC client, you can see this.
saliman, 11.02.2015, 01:21
0 comments
20 votes Vote

The chat software for mobile is buggy

It doesn't always work.
Gary , 09.05.2015, 15:29
1 comment
17 votes Vote

auto-away also on web version

I would like the auto-away function available also on the web version, now it's only on the windows client. So that you appear offline after x minutes of inactivity. Thanks.
Matt, 13.07.2015, 14:03
1 comment
17 votes Vote

Customize the invitation window (events)

The edition of the chat invites is very simple and ugly, being able to put an image as in the button would be good
Jane, 19.04.2017, 18:26
0 comments
16 votes Vote

Notify every now and then user by email

We do have users not using livezilla on a daily base but every now and then there are tickets which have to be answered by defined users. Actually these users won’t get any notice on assigned tickets. Therefore, it would be good to have the...
Hugo, 29.06.2016, 07:59
0 comments
15 votes Vote

no sound in windows arm app useless with out sound

make sound notifications for windows arm app
annette, 24.04.2015, 05:10
0 comments
15 votes Vote

CC in emails

It would be helpful to have a separate line for CC at the ticket answer detail view to address the “to recipient” and the “CC recipient” in a more specific way.
Hugo, 29.06.2016, 08:02
0 comments
13 votes Vote

OS X native client

No browser backend please for OS X.
Roger Rehnelt, 28.04.2016, 05:38
0 comments
11 votes Vote

Make client usable on 4k displays

After upgrade to release 6 (6.0.0.5), Livezilla client is unusable on HD-Monitors.
Kai, 23.08.2015, 09:25
1 comment
10 votes Vote

make easy to chat for new users

I have just installed as a debutant user and after three days still I cannot figure out how to open chats with my two users. This is an internal install on my NAS drive. All works as far as i can tell, except that I cannot do the one ting I...
admin9857, 05.09.2015, 13:15
1 comment
10 votes Vote

fast way to paste clipboard into ticket

LiveZilla would replace mails in our company so we need a way to get screenshots from clipboard into ticket-content.
Michael Cekic, 04.11.2016, 10:52
2 comments
10 votes Vote

See all visited sites indented in list of visitors

The list of visitors only shows the very last visited site. The list of visited sites ist visible under "Details". I would appreciate to see the list of visited sites, indented in the list of visitors, It makes much difference to see an one...
HB, 09.01.2017, 21:35
1 comment
9 votes Vote

know how to start a chat!!

brand new install, complete novice, there is no indication how to start a chat. Clicking the big + just brings me here.
admin9857, 01.09.2015, 21:08
1 comment

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