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Add a from email to an ignore list for tickets

Currently, all emails received on the address configured autogenerate a new ticket.
The problem is when newsletters are sent to the configured email address, it generates tickets. It should be nice to allow us to add (and remove if necessary) a from email address to an ignore list. All emails receveived from this adress will be ignored.

Benjamin , 16.02.2017, 11:01
Idea status: under consideration

Comments

Marc, 15.02.2018, 10:14
Ja, bitte eine Möglichkeit schaffen, dass bestimmte E-mails nichts als Ticket angelegt werden.

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